Yes, you can request account deletion by contacting our support team at support@equipsmarket.com.
Go to the login page, click “Forgot Password,” and follow the steps sent to your email.
Yes, we use SSL encryption and strict security protocols to keep your data safe.
You can request cancellation within 24 hours or before the item is shipped. After shipment, it goes through the return process.
Refunds are processed after seller approval or platform mediation. It may take 5–10 business days to reflect.
Yes, if the item is defective, not as described, or wrong. Return requests must be made within 7 days of delivery.
nce shipped, tracking information will be updated in your order dashboard. You’ll also receive email/SMS notifications.
Delivery time depends on the seller’s location and shipping method. It’s usually 7–21 days for international orders.
Sellers are responsible for packaging and shipping. Shipping terms must be clearly mentioned in the listing.
Yes, you can list both new and refurbished equipment, as long as the condition is clearly mentioned and it meets safety standards.
A 5–7% commission is charged on each successful sale. There are no listing fees.
Register as a seller, upload your business verification documents, and start listing medical equipment for sale.
We support credit/debit cards, bank transfers, and cryptocurrency (depending on seller setup and region).
Simply register, browse listings, chat with the seller if needed, and place an order securely through the platform
Yes, the platform is accessible globally. Sellers and buyers from any country can register, provided they comply with their local laws.
Anyone involved in the healthcare or equipment trade — including hospitals, clinics, engineers, and independent sellers — can register and use the platform.
Equips Marketplace is a global multivendor platform where buyers and sellers can trade medical equipment safely and conveniently.
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